Consumer complaints about Chevrolet Suburban - Miscellaneous Problems

Consumer complaints about Chevrolet Suburban - Miscellaneous Problems: "Jill of Modesto, CA, writes:
We have had endless problems with our 1999 Suburban. We purchased this vehicle as new. We have taken our Suburban to the service dept. eight times since January 1999. Some of the services were for the same recurring problems and others were for new major problems, such as a recent leaking transfer case. This vehicle only has approx. 20,000 miles.
The last four times we have taken our vehicle in for service has been primarily for a popping sound in the front end which is heard when driving up a sidewalk curb or merely when turning the wheel to back out of a parking space. This popping sound is very loud and an obvious indication of something not right in the front end. The last time we took it in, we told the service consultant we did not want the vehicle back until this was corrected. " After two days I received a call from Robert in service, he told me again that their service techs can hear the popping but this time they are unable to locate the problem. I again told him fix it before you call for me to pick it up.

After three days Robert called again telling me they pinpointed the problem at the passenger front door hinge. We were very skeptical of this finding, especially when the noise comes from the left lower floorboard area. However we wanted to give them the benefit of the doubt.

Unfortunately, the popping was heard once again as we pulled into our driveway directly after picking up our vehicle from the service dept. Being without a vehicle so many times, with a houseful of children (I run a daycare) has became an issue with my business. I need a large vehicle to transport children to and from school.